30 December 2009

When multiple people arrive with cats at the same time, and all have unloaded their cats onto the sidewalk in front of the clinic door, confusion reigns! This can make it can be difficult for Gina/Debbie to keep people in the order that they arrive. It also exposes the cats to the elements, and causes the people to handle traps more frequently than necessary.



Look at those traps on the ground in the photograph! It hurts my back to see Susan have to stoop over to label that trap! Why ever set them down on the ground in the first place? For the Dec clinic, turnout was light and it was a great opportunity to try out a new check-in process. Instead of allowing people to park and unload their cats on their own, we instead forced folks to loop around the parking lot and stop in front of the clinic doors. This allows a line to form, ensuring people are addressed in the order that they arrive, and it also allows the traps to be loaded directly onto carts. Since the volume was so light , we never really had a line of vehicles waiting to check-in, but once we start getting higher volume months, there will definitely be a line!
There was some confusion as some people struggled with the concept of turning around and pulling up in front of the clinic door. For the Jan clinic, we should have signs and a dedicated guide to help indicate where people should should stop for the drop-off.

You can help smooth the check-in process by labeling all traps properly. If you arrive at the clinic without labels, you may be asked to move out of line to complete the labeling process. If you are moved out of the line, once you have filled out and labeled all traps, you will rejoin the line at the end! A template along with instructions for  pre-populating and printing these labels can be found here. The labels list the trappers name, phone number, trapping location and sponsor organization.

Also, remember that at the Jan 24 clinic,  only "Tru-Catch"-style traps with gravity operated doors will be allowed. Leave the Tomahawk's, Havahart's and other spring-loaded door style traps at home as they won't be accepted at the feral clinic. Volunteers can help also help by parking in the designated parking spaces along the south edge of the shopping center. This will leave the area in front of the clinic clear for loading and unloading, and leave space to form a line of vehicles.

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